The newly evolving technologies and mobile applications have radically brought a change in to our business and personal life.
admin | October 18, 2018Read More
Smart Stars is a customer experience management platform that helps your business keep track of customer data and interactions with the key goal of improving customer service standards, thereby enhancing customer retention.
admin | November 26, 2018Read More
Long ago, most businesses built customer relationships based on face-to-face interactions with the owner or the staff. Since face-to-face communication is out of the question, here are three ways business owners can build customer trust and loyalty online.
admin | December 19, 2018Read More
With customers’ demands ever increasing, how do you ensure that you’re satisfying their needs? Use this checklist to find out how you’re faring in terms of customer satisfaction and learn the Smart Stars ways to improving customer engagement for your business.
admin | January 02, 2019Read More
Process Automation is the digitization of any manual process in a way that centralizes information within an organization. A business could choose to automate anything from a simple electronic filing system to streamlining all workflows within a department.
admin | January 4, 2019Read More
Inventory management is a crucial part of your business if you are a product based company. Daily stock reports, minimum stock maintenance, Storage locations, tracking, of goods movement and stock value, seamless interaction with Purchase, Dispatch and Stores, etc, are important aspects of the inventory management function.
admin | January 11, 2019Read More
It can be tempting to design a support process around what your business needs, rather than what your customers want.
admin | Febraury 7, 2019Read More
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