Smart Stars

Smart Stars is our highly successful customer engagement product built from our Smart Platform.

Customer engagement is an art.
We make it easy for you!

Smart Stars

How to retain and delight customers!

It is not about HOW much information you have about your customer, it is about HOW you use it. Customer engagement is an art. We make it easy for you. Smart Stars is our highly successful Customer engagement product built from our Smart Platform. It collects, automates, analyses and enables decision making about your customers at all points of their buying journey with you.

Smart Stars is an insightful Customer Engagement application, largely used by businesses in B2C segment. It constitutes a multi modal collection of feedback from customers, grievance redressal, festive promotions, maps customer journey and tracks customer satisfaction. The product helps you understand your customer journey with your organization and give them a great customer experience through predictive tools, data insights and engagement strategies.

Smart Stars is available both on Cloud and on-premise, depending on the needs of the business. We do not simply deploy it; we ensure the product achieves your specific business objective.

Features

Multi-modal collection of feedback from customers

Process control for effective customer grievance redressal

Real time action & insights

Surveys for customers, employees & vendors

Analytical Dashboards

Highly secure and scalable

Product Screenshots

Go live in as less asĀ  2 weeks. Contact us now

Request Call Back
Call us at +9197310 31313
Contact us Via Email
Chat with us now
Request Call Back
Call us at +9197310 31313
Contact us Via Email
Chat with us now